Delivery

You will receive a delivery e-mail or SMS after your order is placed. In the delivery confirmation you can easily change and choose delivery method. If you don´t make any changes it will be delivered to your address. DHL Express will handle your order and if you want to contact them in any issue regarding your parcel please call, +46 (0)771 400 345.

Wakakuu offers two options of transport, Economy Delivery 10 EUR and Express Delivery 15 EUR. The estimated time for each option will depend on your location.


Change size for free

If you need a different size you have to place a new order and fill in the new order number on the return form enclosed in your parcel and mark the code for change. Use the enclosed return label to send the item back to us If you want to buy another item your return shipping will be 10 EUR.

Failed or unclaimed shipments

DHL will try to deliver your package at three occasions before it will be sent back to us. Wakakuu charges 20 EUR per unclaimed package to cover our cost.

Wakakuu deliver to following countries:
Austria
Belgium
Bulgaria
Czech
Cyprus
Croatia
Denmark (please note we do not deliver to Greenland or Faroe Islands)
Estonia
Finland (please note, we do not deliver to Åland)
France (please note, we do not deliver to Monaco)
Greece
Germany
Hungary
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Romania
Slovakia
Slovenia
Spain (please note, we do not deliver to Canary Islands)
Sweden (please note, we do not deliver to Åland)
United Kingdom

You will receive a delivery e-mail or SMS after your order is placed. In the delivery confirmation you can easily change and choose delivery method for your best. DHL Express will handle your order safely and if you want to contact them in any issue regarding your parcel please call, +46 (0)771 400 345.

Wakakuu offers two options of transport, Economy Delivery (10 EUR) and Express Delivery (15 EUR). The estimated time for each option will depend on your location. Choose your destination in the check-out for the expected day of delivery.

Damaged goods/Missing packages

Please contact Wakakuu if your order is missing or have been damaged customerservice@wakakauu.com
If your parcel is damaged or any items are missing, please send a photo to our customer service so we can investigate it further. Please send a photo to our customer service.